The Salvation Army Employee Handbook serves as the official guide for employees, outlining policies, benefits, and expectations to ensure alignment with the organization’s mission and values. It provides clarity on workplace conduct, legal requirements, and employee responsibilities, fostering a productive and ethical work environment.
1.1 Purpose and Scope of the Handbook
The Salvation Army Employee Handbook is designed to provide a comprehensive guide for employees, ensuring clarity on policies, benefits, and workplace expectations. Its purpose is to align employees with the organization’s mission and values while fostering a productive and ethical work environment. The handbook serves as a reference tool for understanding employment conditions, benefits, and responsibilities. It is essential for all employees to review the handbook to stay informed about their roles and contributions to The Salvation Army’s goals. The scope includes both full-time and part-time employees, ensuring alignment with organizational objectives.
1.2 Importance of Adhering to Policies and Guidelines
Adhering to the policies and guidelines outlined in the Salvation Army Employee Handbook is crucial for maintaining a professional and ethical work environment. These policies ensure alignment with the organization’s mission and values, promoting fairness and consistency in all employment practices. Failure to comply may result in disciplinary actions, as adherence is essential for upholding the organization’s integrity. By following the handbook, employees contribute to a productive and respectful workplace, fostering a culture of accountability and shared responsibility.

The Salvation Army Mission and Values
The Salvation Army’s mission is to preach the gospel and meet human needs without discrimination. Core values of compassion, integrity, and dedication guide employees in their roles.
2.1 Overview of The Salvation Army’s Mission
The Salvation Army’s mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Founded in 1865, it operates globally, addressing poverty, homelessness, and disaster relief. The organization is motivated by Christian faith, emphasizing compassion, integrity, and dedication. Employees are expected to embody these values, contributing to a mission that fosters hope and dignity in communities worldwide. This shared purpose unites all members, ensuring their work aligns with the organization’s commitment to serving others.
2.2 Core Values and Their Impact on Employment
The Salvation Army’s core values—compassion, integrity, dedication, and stewardship—guide employee behavior and decision-making. These values emphasize serving others with kindness and respect, upholding ethical standards, and being responsible stewards of resources. Employees are expected to embody these principles, fostering a culture of trust, accountability, and unity. By aligning their work with these values, employees contribute to a mission-driven environment that prioritizes service, dignity, and hope for all individuals. This shared commitment strengthens the organization’s impact and ensures a meaningful work experience.

Structure of The Salvation Army
The Salvation Army is divided into four US territories: East, Central, South, and West, each with its own headquarters and regional responsibilities, ensuring effective service delivery.
3.1 Territorial Divisions in the United States
The Salvation Army operates across four distinct territories in the United States: East, Central, South, and West. Each territory is responsible for overseeing operations, services, and ministries within its geographic region. The Eastern Territory, for example, covers states such as Connecticut, Delaware, Kentucky, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Puerto Rico, and the Virgin Islands, with its headquarters in West Nyack, New York. These divisions ensure localized support and efficient management of resources and programs.
3.2 Roles Within The Salvation Army (Officers, Soldiers, Volunteers)
The Salvation Army is composed of distinct roles that contribute to its mission. Officers are ordained clergy who lead spiritual and community services, while Soldiers are lay members committed to the organization’s principles. Volunteers play a crucial role in supporting programs and events. Each role is essential to the organization’s operations, and the handbook provides guidance tailored to their responsibilities and benefits, ensuring alignment with the organization’s values and mission. This structure fosters a collaborative environment dedicated to serving communities in need.

Employee Benefits Overview

The Salvation Army offers a comprehensive benefits package, including health and wellness plans, retirement and pension options, paid time off, and additional perks like life insurance and professional development opportunities.
4.1 Health and Wellness Benefits
The Salvation Army provides a comprehensive health and wellness program, offering 100% in-network coverage for medical services, including prescription drugs. Employees can opt for dental, vision, and hearing benefits at low costs. The plan supports overall well-being, ensuring access to necessary care. Additionally, the organization offers basic and voluntary term life insurance, as well as short-term disability coverage. These benefits aim to promote employee health and financial security, aligning with the organization’s commitment to caring for its workforce;
4.2 Retirement and Pension Plans
The Salvation Army offers a competitive retirement package, including a 403(b) retirement plan and an employer-funded pension. The defined contribution plan provides a secure foundation for future financial stability. Eligible employees, including part-time staff working at least 20 hours per week, can participate in these plans. The organization’s commitment to supporting employees’ long-term financial well-being aligns with its mission of caring for its workforce, ensuring a stable retirement for those dedicated to its cause.
4.3 Paid Time Off and Leave Policies
The Salvation Army provides generous paid time off and leave policies to support work-life balance. Full-time employees receive paid holidays, vacation days, sick leave, and personal days. Part-time employees working at least 20 hours per week are also eligible for some paid absence benefits. These policies reflect the organization’s commitment to employee well-being and align with its mission of caring for both its workforce and the communities it serves.

Workplace Conduct and Expectations
The Salvation Army Employee Handbook outlines clear expectations for workplace conduct, emphasizing professionalism, ethical behavior, and respect. It ensures a positive and inclusive work environment aligned with the organization’s mission and values.
5.1 Professionalism and Attendance Policies
The Salvation Army emphasizes professionalism and punctuality, expecting employees to maintain a respectful and courteous demeanor. Attendance policies require regular and reliable participation, with clear procedures for reporting absences. Dress code standards align with the organization’s mission, promoting a professional image. Employees are expected to adhere to these guidelines to foster a productive and respectful work environment, ensuring alignment with the organization’s values and mission. These policies are designed to support both individual and team success, contributing to the overall effectiveness of The Salvation Army’s services.
5.2 Ethical Standards and Workplace Behavior
The Salvation Army upholds high ethical standards, requiring employees to maintain integrity, respect, and fairness in all interactions. Workplace behavior must align with the organization’s mission and values, fostering a positive and inclusive environment. Employees are expected to adhere to confidentiality and data protection policies, ensuring the privacy and security of sensitive information. These standards promote trust and accountability, essential for fulfilling The Salvation Army’s commitment to serving others with compassion and integrity. Adherence to these guidelines is crucial for maintaining a professional and ethical work culture.

Legal Requirements and Compliance
The Salvation Army adheres to all applicable employment laws and regulations, ensuring compliance with confidentiality and data protection standards. This fosters trust and accountability in all operations.
6.1 Employment Laws and Regulations
The Salvation Army Employee Handbook ensures compliance with all applicable employment laws and regulations, including anti-discrimination, harassment, and workplace safety standards. It outlines the organization’s commitment to equal opportunity employment and adherence to federal, state, and local labor regulations. Employees are expected to familiarize themselves with these policies to maintain a lawful and respectful work environment. The handbook also addresses legal obligations regarding confidentiality, data protection, and reporting requirements, ensuring transparency and accountability in all operations.
6.2 Confidentiality and Data Protection
The Salvation Army Employee Handbook emphasizes the importance of maintaining confidentiality and protecting sensitive data. Employees are required to adhere to strict policies regarding the handling of personal, client, and organizational information. This includes complying with data protection laws and using secure systems to prevent unauthorized access. Breaches of confidentiality may result in disciplinary action. The handbook outlines procedures for reporting data breaches and ensures that all employees understand their role in safeguarding information, upholding the organization’s commitment to privacy and security.

Employee Responsibilities and Rights
The Salvation Army Employee Handbook outlines employee responsibilities, including job-specific duties and ethical behavior, while ensuring rights such as fair treatment and a safe work environment.
7.1 Job-Specific Responsibilities
Employees are expected to fulfill their assigned roles with integrity, aligning actions with The Salvation Army’s mission and values. Officers, soldiers, and volunteers each have distinct duties, ensuring effective service delivery. Adherence to policies and ethical standards is mandatory, fostering a productive and respectful work environment. By understanding and executing job-specific responsibilities, employees contribute to the organization’s goal of serving communities in need. This section details expectations for professionalism, accountability, and commitment to the organization’s objectives.
7.2 Employee Rights and Protections
The Salvation Army is committed to safeguarding the rights and protections of all employees under applicable laws and regulations. Employees are entitled to a fair and inclusive work environment, free from discrimination or harassment. The organization upholds equal employment opportunities and ensures compliance with labor laws. Employees have the right to report concerns without retaliation and access grievance procedures for resolving workplace issues. These protections are designed to promote a safe, respectful, and equitable workplace, aligning with the organization’s mission and values.

Professional Development Opportunities
The Salvation Army offers various training programs, career advancement opportunities, and skill development resources to support employee growth and professional goals, aligning with the organization’s mission.
8.1 Training and Development Programs
The Salvation Army provides comprehensive training and development programs to enhance employee skills and knowledge. These programs include workshops, online courses, and leadership development opportunities, ensuring employees can grow professionally and personally. The organization is committed to fostering a culture of continuous learning, offering resources that align with both individual career goals and the mission of serving others. By investing in employee development, The Salvation Army equips its team to deliver exceptional service and achieve their full potential.
8.2 Career Advancement and Growth
The Salvation Army supports career advancement and growth through various opportunities, enabling employees to achieve their professional aspirations. With a focus on skill development and leadership training, the organization encourages employees to take on challenging roles and contribute meaningfully to its mission. Promotions and lateral moves within the organization are based on merit and potential, ensuring a fair pathway for advancement. Employees are empowered to grow both personally and professionally, aligning their career goals with the organization’s commitment to serving others and making a lasting impact in their communities.

Accessing the Salvation Army Employee Handbook
The Salvation Army Employee Handbook is available digitally on the staff portal, ensuring easy access to updated policies, benefits, and workplace expectations. Regular review is essential.
9.1 Digital Access and Updates
The Salvation Army Employee Handbook is accessible digitally through the staff portal, ensuring convenient access for all employees. Regular updates are made to reflect policy changes, legal requirements, and organizational developments. Employees are encouraged to review the handbook periodically to stay informed about new guidelines and benefits. Digital access allows for easy navigation and quick reference, ensuring employees remain aligned with the organization’s mission and values. Updates are communicated through official channels, and employees are responsible for staying current with the latest information. This digital format enhances accessibility and ensures transparency.
9.2 Importance of Regular Review
Regular review of the Salvation Army Employee Handbook is essential to stay informed about policies, benefits, and expectations. Policies evolve due to legal, organizational, or operational changes, and employees must remain updated to ensure compliance. Reviewing the handbook fosters accountability, alignment with the organization’s mission, and adherence to ethical standards. It also helps employees understand their roles and responsibilities, promoting a responsible and informed workforce. Periodic review ensures employees are aware of updates and can address any questions or concerns promptly, supporting a transparent and productive work environment.